Shipping policy
Shipping Policy – BotanyAura Co.
1. Order Processing
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All orders are processed within 1–2 business days (Monday to Saturday, excluding public holidays).
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Orders placed on Sundays or public holidays will be processed on the next working day.
2. National Shipping (All Over India)
We provide Free Shipping Across India on all orders.
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Shipping is available nationwide (All States & Union Territories of India).
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Estimated delivery time after dispatch:
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Metro Cities: 2–4 business days
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Other Cities: 3–7 business days
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Remote Areas: 7–10 business days
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Delivery timelines may vary slightly depending on courier availability and location.
3. International Shipping
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We offer international shipping to selected countries.
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International shipping charges are calculated at checkout based on package weight and destination country.
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Delivery timelines vary by country and will be displayed at checkout.
Please note: Customs duties, import taxes, or additional charges (if applicable) are the responsibility of the customer.
4. Order Tracking
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Once your order is shipped, a tracking link will be sent via email or SMS.
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Customers can track their shipment until it reaches their delivery address.
5. Lost, Delayed or Damaged Shipments
If your package is lost or arrives damaged, please contact us within 3 days of delivery with your Order ID and relevant photos.
Our support team will assist you promptly.
6. Contact Information
📩 Email: botanyauraco@gmail.com
📞 Phone: +91 8076 712 744
📍 Address: E-47/48, Mansa Ram Park, Uttam Nagar, West Delhi – 110059, India